CUSTOMER CARE

In our Palm Desert store we love to work personally with our clients.  Developing relationships that enable our clients to create their own distinctive look and style has been our pleasure for the last 30 years.  While more challenging with on line clients, we believe we can still offer this personalized care. We look forward to welcoming you to the

Earth Spirits family!

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

760-779-8766

or send us an email to:

denise@earthspiritselpaseo.com

RETURNS

In our Palm Desert store we have a "no refunds" policy and only offer exchanges or store credit.  However, we understand with online shopping you don't have the opportunity to try on a garment to see if it works for you, and while we would still prefer to help you with an exchange or store credit, we do offer a limited refund option to our online customers.

FAQ

Do you provide International delivery?

 

Unfortunately, at this time we are not able to accomodate International orders

 

How do I return an item?

-Return merchandise to:

Earth Spirits

73-750 El Paseo #102

Palm Desert Ca 92260

-Merchandise must be returned within 5 days of receipt of shipment

-Return form must be completed and included

What is your returns policy?

 

-Returned items must be unused and have original tags still attached.

-Custom orders and Sale items are not returnable

-Exchanges receive free shipping on all replacements

-Refunds will be issued upon request if above requirements have been met

-Shipping costs are not refundable

How do I track my order?

 

A tracking number will be provided with your shipping confirmation email

Shipping and Handling

 

All packages are shipped UPS ground unless otherwise requested.  No Post Office boxes please.  For special shipping requests please email: 

denise@earthspiritselpaseo.com

include your order confirmation number

Sales Tax

 

Sales tax will be applied to all orders

 

 

 

 

 

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Earth Spirits

El Paseo

Art2Wear

73-750 El Paseo Suite 102

Palm Desert CA, 92260

760-779-8766

 

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